Frequently Asked Questions

Everything you need to know about shopping for electronics at Shopesy.

Does Shopesy offer a warranty on electronic devices?

Yes, all electronics purchased through Shopesy come with a standard 12-month manufacturer warranty covering technical defects. We also offer extended protection plans at checkout.

What is your return policy for opened gadgets?

You can return opened items within 30 days of delivery, provided they are in original condition with all accessories and packaging. A small restocking fee may apply to certain high-end hardware.

How long does shipping take for tech orders?

Standard shipping typically takes 3-5 business days. We also offer expedited overnight shipping for orders placed before 2:00 PM EST, ensuring you get your devices as quickly as possible.

Are the products on Shopesy brand new or refurbished?

Unless explicitly labeled as 'Certified Refurbished' in the product title, all items sold on Shopesy are 100% brand new and factory-sealed.

Do you provide technical support for setup?

Absolutely. Our dedicated tech support team is available via live chat and email to help you with initial configuration, driver installations, and troubleshooting for any device purchased from us.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For higher-priced electronics, we also offer flexible financing options through Klarna and Affirm.